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Welcome to Nom Garden! We value your trust and are committed to providing you with the finest herbal teas and an exceptional shopping experience. Please take a moment to review our store policies.

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No Returns

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Due to the nature of our products, we do not accept returns on any items. This policy ensures that all our customers receive only the freshest and highest quality teas.

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Exchanges

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Exchanges are only available for unopened and unused products. If you wish to exchange an item, please contact us within 14 days of your purchase. The product must be in its original packaging and in the same condition as when you received it. You will be responsible for the shipping costs associated with returning the item for exchange.

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Refunds

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Refunds will not be granted for opened or used products. We take great care in ensuring the quality of our teas, and once a product has been opened, we can no longer guarantee its purity and safety.

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Damaged or Defective Products

 

If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will work with you to provide a suitable resolution, which may include a replacement or a refund, depending on the circumstances.

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Contact Us

 

If you have any questions or concerns about our store policies, please do not hesitate to contact our customer service team at NomGardensd@gmail.com. We are here to help and ensure your satisfaction with our products.

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Thank you for choosing Nom Garden. We appreciate your understanding and cooperation.

 

Warm regards,

The Nom Garden Team